RETURNS
Policy

Returns Policy.

We stand behind every product we ship. If something is not right, we will make it right.

Return Window
7 days from delivery
Return Shipping
Customer pays, unless our error
Resolution
Full refund or exchange

Eligible Returns.

We accept returns on items that meet all of the following conditions. Please review these carefully before submitting a return request.

  • Item is unused, uninstalled, and in its original packaging
  • Return is requested within 7 days of delivery
  • Item is free from damage not present at time of delivery
  • Proof of purchase (order number or confirmation email) is provided

Non-Eligible Items.

The following items cannot be returned under any circumstances.

  • Items that have been installed, mounted, or driven on
  • Items returned more than 7 days after delivery
  • Items with missing, damaged, or tampered packaging
  • Items marked as final sale or purchased during a clearance event

The Return Process.

All returns are handled directly through our team. Follow these steps to initiate your request.

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Contact Us
Message us on WhatsApp with your order number and the reason for your return within 7 days of delivery.
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Ship It Back
We will confirm eligibility and provide the return address. Pack the item securely in its original box.
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We Inspect
Once received, we inspect the item within 3 business days and notify you of the outcome.

Refunds & Exchanges.

Once your returned item is received and inspected, we will notify you of the outcome within 3 business days. If approved, you may choose a full refund to your original payment method or an exchange for a different model.

Refunds are processed within 5 to 10 business days depending on your payment provider. Original shipping charges are non-refundable unless the return is due to our error.

Defective or Wrong Items.

If you receive an item that is defective, damaged in transit, or different from what you ordered, we cover all return shipping costs and will resolve the issue with priority. Please contact us within 7 days of delivery with photos and your order number.

Questions

Still Have Questions?

Our team is available via WhatsApp to help with return requests and any questions about your order.

Contact Us on WhatsApp